Please contact your Account Representative directly. If you are unsure, please email support@phillyfavorites.com.This is the fastest way to resolve any questions.
NERUS Strategies is the authorized representative, via PayPal, for your Philly Favorites schedule.
Philly Favorites is a paid advertising program. We do not trade for any of these products.
Please allow up to 7-10 business days for creation of your custom order. Shipping varies by product. You will receive "staging" emails as your order is processed through each stage. A final proof will need to be approved prior to shipping. For any questions regarding official merchandise, contact merchandisesupport@nerus.net.
Please be aware of scammers. Official merchandise can only be purchased online at shopphillyfavorites.com/shop.